Field Service Engineer
Permanent, Full-Time
Location: Home office in Central England
Position Summary
Wyatt Technology seeks to add a key member to its Customer Support team in the UK. You will be interacting daily with Wyatt offices and customers via email, phone, or in person; performing installations, training, onsite repairs, IQOQs, reviewing installation requirements, coordinating delivery of instruments to customer sites; and - when time allows - making visits to regional customers to ensure they are completely satisfied with their Wyatt instruments.
Requirements and Qualifications
We're looking for someone with excellent written and verbal communication skills, and a strong familiarity with basic lab techniques, instrumentation, and software. Comprehensive training will be provided. This role would suit an experienced HPLC field service engineer or a laboratory analyst looking to change roles.
The qualified candidate will possess the following qualifications:
- A minimum of a Bachelor's degree in Chemistry, Biochemistry, Materials Science, or other related field
- Excellent organization and communication skills, motivation, and attention to detail
- Experience with U/HPLC is preferred; experience with Wyatt equipment would be advantageous.
- Prior field support experience preferred
- Familiarity with regulatory environments and GxP procedures desired
- A clean, full driving license
- Willingness and ability to travel in Ireland, UK and internationally, as needed
In the UK we are a small team, so a flexible attitude and a willingness to always help our customers while developing individual relationships is expected.
About Us
With a long history of excellence in scientific instrumentation, Wyatt Technology is the recognized leader in innovative light scattering instruments, accessories, software and services for determining the properties of macromolecules and nanoparticles in solution. Wyatt’s tools are used in discovery, product development, QC and manufacturing settings for determining the properties of novel therapeutics such as nano-drug carriers, vaccines, biopolymers and proteins; as well as synthetic polymers and nanoparticles.
Wyatt Technology provides absolute macromolecular and nanoparticle characterization solutions by developing the finest instrumentation and services to chemical, petrochemical, pharmaceutical, biotechnological and academic laboratories worldwide. We delight our customers with unparalleled levels of service and support, facilitating their cutting-edge research and development efforts.