Location: Wyatt Technology Northeast Office, Woburn, MA
Wyatt Technology is the world leader in the development, manufacture & sale of analytical instruments for absolute macromolecular characterization. Our light scattering instruments are used by chemical, pharmaceutical, government, academic, and biotech companies. Visit our website at www.wyatt.com.
Wyatt Technology Corporation seeks to add a key member to its Customer Support team. You will be interacting daily with Wyatt headquarters and customers, via email, phone or in person – performing installations, training, and instrument IQOQ’s; reviewing installation requirements; coordinating delivery of instruments to customer site; preparing sample Analysis Reports for review by supervisors and/or Applications Scientists prior to submitting results to the customer; and, “Pro-active” visits to regional customers to make sure they are completely satisfied with their Wyatt instruments. Up to 75% of your time will be spent in the field, with a regional focus on limited travel in the Northeast but may also include other regions of the country and Eastern Canada when called upon, with typically no more than up to 25% of time on overnight travel.
We are looking for someone with excellent written and verbal communication skills and an excellent familiarity with basic lab techniques, instrumentation and software. HPLC and Wyatt light scattering experience required. The qualified candidate will have a minimum of a Bachelor’s with 3 years of relevant experience or a Master's degree in Chemistry, Biochemistry, Materials Science, or other related field. Excellent organization, motivation, attention to detail, and communication skills are a must.
Compensation includes medical, dental, long/short term disability, 401k, life insurance and added employee incentive plan as well as a reimbursement program for vehicle related expenses.